If you are using a computer, the computer has to be connected to the gdocntl network. When the LED changes from red to yellow, go to the Wi-Fi settings on your smartphone and connect to the gdocntl network. To use this method, press and hold the Wi-Fi button until the device beeps. You can connect a smartphone or computer to an embedded webpage in the door control module when it is in configuration mode. Yes, there is a second approach to get your Wi-Fi network and password passed to the door control module. If you need assistance, please contact the customer care team. If that does not work, you can also try the alternative approach to Wi-Fi set up. After the home Wi-Fi network is back up, repeat the Wi-Fi set up process in the app. Turn the power to your home Wi-Fi router off, wait 30 seconds, and then turn it back on. The router may be blocking the messages to the cloud. If the LED remains flashing green, the connection to the home router is complete, but connection to the cloud is not established. ![]() You should see a solid green light quickly, but it can take up to 5 minutes. ![]() A flashing green light indicates that the door control module is connected to a Wi-Fi router but has not established a secure communication link to the cloud. A solid green light indicates that the door control module is properly connected and ready for use with the app. As the device connects to your home Wi-Fi network, a series of confirmation messages will appear in the app indicating a successful Wi-Fi configuration and acknowledgment that the setup is complete. After you enter your Wi-Fi username and password, the door control module exits configuration mode and attempts to connect to the home Wi-Fi network and then to the cloud.
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